Virtual Tour Help
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Click the links below for help with:
[Browsers] [Java] [Plug-ins] [AOL Users] [Mac Users] [WebTV] [Contact Support]

Please follow these suggestions and try our tour again.

General Instructions:
*The suggested settings below will also allow you to enjoy other great web sites as well as ours.
 
There are only a few steps you need to take in order to experience our Virtual Tours for your full enjoyment. If you need more help, there is a link on the tour to assist you. For best image resolution, make sure that your display settings "color palette" is set to at least a minimum of 16 bit color with better image results set to 24 or 32 bit if available. This site is best viewed in a display resolution of 600x800.
Next, all you will need is a "Java Enabled" Internet Browser. Click Here for information on how to Java enable you Browser.   Please be patient and allow the images to load completely. Most images are under 100Kb and should only take about 15-45 seconds to load depending on your Internet connection speed.

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Supported Browsers:
 
Our tours support Java Enabled, Internet Explorer versions 3.0+ and Netscape Navigator 3.0+ Browsers, which are the most used Internet Browsers in the industry.
 
Click the links to download the latest Browser versions of:  Internet Explorer or Netscape

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How to Java enable your browser:
 

Netscape Browsers

Netscape Navigator 3.x:

  1. From the menu bar, choose Options > Network Preferences.
  2. Select the Languages tab.
  3. Check boxes labeled Enable Java and Enable JavaScript.

Netscape Navigator 4.x:

  1. From the menu bar, choose Edit > Preferences.
  2. Select the Advanced category.
  3. Check boxes labeled Enable Java and Enable JavaScript.

Internet Explorer Browsers

Internet Explorer 3.x:

  1. From the menu bar, choose View > Options.
  2. Select the Security tab.
  3. Check the boxes labeled Run ActiveX scripts and Enable Java programs.

Internet Explorer 4.x:

  1. From the menu bar, choose View > Internet Options.
  2. Select the Security tab.
  3. Set your security level to either Medium or Low.

Internet Explorer 5.x:

  1. From the menu bar, choose Tools > Internet Options.
  2. Select the Security tab.
  3. Use the slider to set your security level to either Medium, Medium-low or Low.

If you still have problems, please Click Here to contact support.

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Plug-In Information:
 
Our tour's do not require a plug-in to download and is user friendly on all Java Enabled, Internet Explorer versions 3.0+ and Netscape Navigator 3.0+ Browsers.

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AOL Users: - Click here for How To Screen Shots
 
Our tours support AOL version 4.0 and above. Please make sure that Java is Enabled in your AOL version of your Internet Browser security settings. In order to enjoy clear images on other Web Sites, as well as our Tours. To do this, on the top menu bar of your AOL window, click on "My AOL" and then select "Preferences" from this menu. A window will open, click on the "www" icon, then click on the "Web Graphics" tab, in your and make sure that the box next to the "Use compressed graphics" is NOT checked.   Then, click on the "Security" tab and click "Security Settings", scroll down and check the box in the "Java Properties" next to "Medium". This should solve the problem. You can also minimize your AOL window, by clicking on the "Minus" symbol in the upper right hand corner of this window (this will keep AOL running in the background while using your AOL connection to the Internet) then double click on any other "browser" icon on your desk top (Internet Explorer or Netscape) and try that browser to view the tours. If you still have problems, please Click Here to contact support.

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Mac Users:
 
Our tours support most Power Mac systems using a Java Enabled, Internet Explorer version 3.0+ and Netscape Navigator 3.0+ Browser. It is always a good idea to keep your browser updated to the newest version in order for you to view and enjoy the newest technologies. Internet Explorer for Macintosh users need to be sure to have the latest version of Apples "Macintosh Runtime for Java (MRJ)" installed in order to view this and other Java based web sites.
 
Click here to download MRJ 2.24 from Apples Developer Web Site

If you still have problems, please Click Here to contact support.

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WebTV Users:
 
We apologize for the inconvenience, but we are unable to accommodate these types of users at this time because WebTV uses their own proprietary browser to view web sites outside their environment and will not work with Java as of this writing. Depending on the amount of inquiries we receive from WebTv users, will determine whether or not we will develop an alternate site specifically designed for WebTV. Please contact us at the Support Contact below to let us know what problems you are encountering with our site and we will do our best to accommodate you.
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Contacting Support:
 

Unfortunately, because there is no "Industry Standard" set for the World Wide Web and its browsing methods, as well as because of so many new types of computers and web browsing technologies, we may not be able to accommodate your viewing unless your are considered a "Majority User". This page provides information for this type of user. A "Majority User" is determined based upon many reports generated on this web site according to the "Majority" of visitors using the most used technologies available to date. We work very hard to keep up to date on all new technologies available as to please every Internet User, but have found this an almost impossible task because of the technology changing so rapidly. If you are unable to view this site, please do not hesitate to contact support, so we may be able to accommodate you, as well as other users like you.

If you have any questions or problems viewing this web site,
please click here to email our Web Developer.
 

Mahalo for your input, and visiting our web site we hope you enjoy our tour!

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